Privacy Policy

Last updated: 30 March 2026

Moonrise Interface Co. ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal information when you use our website and services related to web design in England.

By accessing or using our website or services, you agree to the terms of this Privacy Policy.

1. Who we are Moonrise Interface Co. is a web-design company based in England. We design, develop, and support websites and related digital experiences for our clients.

2. Information we collect We may collect the following categories of information:

2.1 Information you provide directly

• Contact details: name, email address, telephone number, company name, job title.
• Project information: details about your business, design preferences, content you provide for your website, technical requirements.
• Communication content: messages you send via contact forms, email, live chat, or other communication channels.
• Billing details: invoicing address, VAT number or company registration information, payment-related references (we normally do not store full payment card data; see section 4).

2.2 Information collected automatically When you visit our website, we may automatically collect:

• Technical data: IP address, browser type and version, operating system, device type, language settings.
• Usage data: pages visited, time and date of visit, time spent on pages, referring URLs, click paths, and interaction with site elements.
• Cookies and similar technologies: identifiers that help us recognize your browser or device and improve your experience.

3. Legal bases for processing (UK GDPR) We process your personal data only when we have a lawful basis under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. These bases may include:

   • Contract: to take steps at your request before entering into a contract or to perform a contract with you (e.g. web design and related services).
   • Legitimate interests: to operate and improve our business, communicate with you, protect our rights, and prevent fraud, where these interests are not overridden by your rights.
   • Consent: where you have given explicit consent (e.g. certain marketing communications or non-essential cookies).
   • Legal obligation: to comply with applicable laws and regulatory requirements.

4. How we use your information We may use your information for the following purposes:

   • To provide and manage our services: designing, developing, maintaining, and supporting websites and digital interfaces for you or your organisation.
   • To communicate with you: responding to inquiries, providing proposals and quotes, sending project updates, and handling support requests.
   • To manage our relationship: contract administration, customer service, and account management.
   • To process payments and invoices: issuing invoices, keeping financial records, and managing payment confirmations. We typically use third-party payment processors and do not store full payment card details.
   • To improve our website and services: analysing usage and performance, troubleshooting, testing new features, and enhancing usability and security.
   • To send marketing communications (where permitted): informing you about our services, updates, and events related to web design and digital experiences. You may opt out at any time.
   • To comply with legal and regulatory obligations: record-keeping, responding to lawful requests from authorities, and maintaining appropriate business documentation.

5. Cookies and similar technologies We use cookies and similar technologies to:

   • Enable basic site functionality.
   • Remember your preferences.
   • Analyse site traffic and performance.

Types of cookies we may use:

• Strictly necessary cookies: required for the website to function; you cannot opt out of these via our cookie tools.
• Functional cookies: remember your settings and preferences.
• Analytics/performance cookies: help us understand how visitors use our website so we can improve it.

Where required, we will obtain your consent before placing non-essential cookies on your device. You may manage cookies via your browser settings, but disabling certain cookies may affect how the website functions.

6. How we share your information We may share your personal data with:
   • Service providers: third parties who perform services on our behalf, such as hosting providers, analytics services, email and newsletter platforms, project management tools, payment processors, and IT support. These providers process your data only according to our instructions and are required to protect it.
   • Professional advisers: lawyers, accountants, insurers, and other professional advisers where necessary for the establishment, exercise, or defence of legal claims or for business management purposes.
   • Business partners and subcontractors: designers, developers, or other specialists who assist us in delivering web-design projects for you.
   • Authorities and law enforcement: where required by law, regulation, or court order, or to protect our rights, property, or safety or that of others.

We do not sell your personal information.

7. International transfers Your personal data may be transferred to and processed in countries outside the United Kingdom or the European Economic Area (EEA), where data protection laws may differ. When we transfer personal data internationally, we take appropriate safeguards, which may include:
   • Using countries that the UK government has recognised as providing an adequate level of data protection; and/or
   • Using standard contractual clauses or equivalent mechanisms approved under the UK GDPR.

You may contact us for more information about the specific safeguards applied to international transfers.

8. Data retention We keep your personal data only for as long as is reasonably necessary for the purposes described in this Privacy Policy, including to:
   • Provide our services and manage our relationship with you.
   • Comply with legal, tax, and accounting requirements.
   • Resolve disputes and enforce our agreements.

Typical retention periods may include:

• Contract and billing records: up to 6 years after the end of the financial year in which the records were created, or as required by law.
• Project-related data: for the duration of the project and a reasonable period thereafter, for reference, maintenance, and support, unless you request earlier deletion where legally permissible.
• Marketing data: until you withdraw your consent or object to processing, or for a defined period of inactivity.

When data is no longer needed, we will delete or anonymise it in a secure manner.

9. Your data protection rights Under the UK GDPR, you have certain rights regarding your personal data, subject to conditions and exceptions in the law:
   • Right of access: to obtain confirmation that we process your personal data and to receive a copy of that data.
   • Right to rectification: to have inaccurate or incomplete personal data corrected.
   • Right to erasure: to request deletion of your personal data in certain circumstances ("right to be forgotten").
   • Right to restriction: to request that we restrict the processing of your personal data in certain circumstances.
   • Right to data portability: to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller where technically feasible.
   • Right to object: to object to processing based on our legitimate interests or for direct marketing, including any profiling related to such marketing.
   • Rights related to automated decision-making: to not be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects on you, where applicable.

To exercise any of these rights, please contact us using the contact information provided in section 12. We may need to verify your identity before responding to your request.

You also have the right to lodge a complaint with the UK supervisory authority: Information Commissioner’s Office (ICO) You can find contact details and further guidance at: https://ico.org.uk/

10. Security We take appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures may include:
    • Secure hosting and access controls.
    • Encryption or pseudonymisation where appropriate.
    • Regular updates and maintenance of systems.
    • Limiting access to personal data to personnel and service providers who need it for legitimate business purposes.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

11. Third-party websites Our website and our web-design work for clients may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any external sites you visit.

12. Contact us If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your data protection rights, you can contact us at:

Moonrise Interface Co. Email: [Insert contact email] Postal address: [Insert business address in England]

Please do not include sensitive personal information in emails unless we specifically request it and provide a secure method of transmission.

13. Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will revise the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.